Their existing equipment was re-used – we didn’t even need to take down the equipment as we managed to decrypt the old Park and Marine / Leisure Technology Solutions passwords.  Switch over took around 2 hours to reconfigure the network.

If you’ve been let down by Leisure Technology Solutions why not give Candengo a call to discuss porting your system over.

Our engineers are IPAF trained and certified and our equipment has the necessary LOLER certifiactions.  Companies that hire in a cherry picker without a trained operator are likely to have their insurance voided should there be an accident.

Our cherry picker also doubles up as a 40ft rapid access platform for mounting 120degree sector antennas and satellite broadband for events – with the added bonus of being able to provide an ideal mounting for event CCTV or camera services.

Utilising 15 OpenWiFi access points and our Airspot Aircontroller solution, the wifi is provided free of charge to all users across all pitches and the clubhouse.  Installation of the access points is to the site lamp posts, and should take around 3 days , however, the cold weather is really taking its toll and we could over run by a day.

Candengo provide reliable wifi access to in excess of 15,000 pitches across the UK with some 600,000 registered users.  To switch your holiday park over to the most advanced, easy to use, reliable and supported wifi solution you’ll ever see please contact Candengo on 01953 880 433.

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As many of you will know, wifi installation company Leisure Technology Solutions ceased trading last week leaving many holiday parks around the UK without a WiFi service. There is good news though, we are able to utilise your existing wifi hardware and reconfigure it for our network.

The first site was Castaways Holiday Park in Bacton, who were brought back online on Saturday afternoon – in this instance we replaced their existing access point with a new one due to the box being corroded. 

It gave us an excellent opportunity to examine the setup of the old solution though and we have these comments for you to bear in mind when you are contacted by other companies who say they can just re-enable the service.

Fistly, the solution you have is not compliant with the UK and European laws with regards to legal intercept, logging and monitoring.

Secondly,  It does not offer any form of legal protection in the case of police or civil issues. 

So, before signing up to a long contract with a non-compliant wifi solution why not take this opportunity to switch providers to a legal compliant, monitored and reliable solution.  Candengo were originally formed in 2007 and have seen both Park and Marine and Leisure Technology Solutions who took over fade into non existence. 

Castaways Holiday Park was the first site to switch to Candengo, and so far this week we have bought an additional seven sites who contacted us back online – with more to come!

Please contact us on 01953 880 433 if you require any assistance.

LEISURE TECHNOLOGY SOLUTIONS LIMITED , Listed on companies house as ‘In Liquidation’ leaving many customer without wifi provision.  We’ve been told some of you are receiving calls from other providers – we too can get you back up and running.

Candengo are a leading provider of WiFi services – we specialise in long range, external solutions for campsites, caravan parks, show grounds , although thats not to say we dont have world class solutions for smaller establishments such as housing associations, hotels, bars and the like.

We do things different – we’ve long written about the pitfalls of doing wifi wrong, or companies that work with a bad business model which is why our network is 100% owned outright, managed in house by our own engineers, our systems are coded by ourselves. We’re here to stay due to our business model mitigating risk – we don’t try to compete on deals that don’t stack up.  We declined to quote on a very large hotel chain a few weeks ago for that very reason and expect to see them come back once their deal goes pear shaped too.

Take a look at some of our clients showing on the right hand side of the screen.  Check out our customers reviews of our service on FreeIndex.

So – We’re financially stable.  We’re experts at Campsite and Caravan Park wifi solution.  And best of all, we’re here to help you get back up and running.

If you were let down by LEISURE TECHNOLOGY SOLUTIONS LIMITED please contact Candengo on 01953 880 433.

To check on the status of LEISURE TECHNOLOGY SOLUTIONS LIMITED please visit the companies house website here: http://wck2.companieshouse.gov.uk/afb6dc6734eff3ffa162744c769e4237/insolvency

Please note that Candengo are in no way associated with LEISURE TECHNOLOGY SOLUTIONS LIMITED and our information is gleaned from emails and companies house website.

Update:  After speaking to the Insolvency Practitioners it appears the assets,contracts etc have been purchased by a third party.

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As some of you who read our blogs may know, we’ve been installing WiFi at 9 holiday parks over the last 3 weeks.  On our epic wifi tour, we checked into a hotel in Cardiff (A BIG hotel chain) and purchased access for their wifi network.

Note:  We have screen shots to include in this post, but can’t upload them yet due to the poor wifi installation at the hotel – we’ll upload them in the next day or so.

Our first criticism was the cost, its very annoying having to pay for wifi when we’ve been installing free wifi access for our clients.

However, our biggest concern, is this:

Upon connecting to the wifi network, we could access every other user laptop and device on the network.  There was NO port isolation, and no Client Isolation.  A Fischer price toy Wifi HotSpot would of been more secure.   Within 5 minutes of finding this out, I had managed to connect to a colleagues laptop (with his permission) and uploaded a file onto his laptop.  Extremely poor security form a company that states this on their website:

Rock-Solid Security

This system is not secure.  Its very dangerous. The provider has no idea what they are talking about, yet provide many of the UK’s hotels.

How can this be addressed?  Client isolation needs to be set on the access points, and managed L2 switches need to be installed with Port isolation to stop access points communicating with each other.  Heck, Give us a call and we’ll tell you how to do it.

Secondly. was the speed.  Normal internet latency is around 50ms, yet the hotel wifi solution was only able to offer 620ms , with a download rate of 0.4mb. Very, very poor, yet their website states this:

***** are specialists in the provision of business wireless networks.

To continue on the network infrastructure, which is key in an install like this  , we read this on their website:

****** (name changed to protect the incompetent) offer advice on what type of network switch will best meet your requirements.

Ok, so why didn’t you install port isolating switches to secure the network?  Lastly, was the subnet mask used – this was a large hotel, and yet the provider used a /24 subnet mask allowing just 253 clients onto the network, which is too low for a 200 room hotel when you consider many users will have a phone, laptop and maybe a tablet device. A /23 should be a minimum which allows twice as many.  Note: every device that connects to a wifi network uses an address, regardless of whether they actually connect to the internet.

So come on, don’t pick a WiFi provider or WiFi installer based on their past installation history alone (which is how companies such as this get work) , rather, pick one that actually understands the security implications, customer issues and network technologies.  There’s a reason why we don’t offer other services – we’re the wifi experts.

Do it right.  Give Candengo a call on 01953 880 433.

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Our first order of the day was to carry out a full site survey using our survey mapping software, to map out and display a heat map of the current wifi installation, the results of which were a real eye opener – hardly any of the site had a signal below -70db, which was why connections were flaky.  Furthermore, there was extensive areas with a signal below -80db which effectively results in no connection.

Now we had a benchmark, we retired the existing single access point (dual 8db omnis) and replaced with a cluster of 3 10db sector based access points, running on channels 2,7,12 (due to the neighbouring site using 1,6,11).

Why 3 separate channels and not just one? Well, we wanted to reduce any self induced interference and the close proximity of the access points to each other would of caused problems.

These were wired back to a Candengo AirController Internet gateway which handles the client logins, logging,content filtering – it also polls the access points every 10 minutes and raises alerts (sms and email) should an error occur.

Installation took around 5 hours, and the final site survey of the day showed signals covering every inch of the park,with no signal dropping below -63db.  Full Audit reports were sent to the client showing before and after results.

To get a well installed, fast, reliable and supported wifi solution for your site please get in touch with Candengo on 01953 880 433.

We’ve been on the road now for just over 2 weeks, this being the 4th site on our epic wifi installation roadtrip.  We’re off to Kennexstone, Gower tomorrow to install a 300mb PTP backhaul for one of our existing clients.

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Using 3 AirSpot 1000 access points, the system will allow 100% site coverage at full N speeds while also allowing the connection of IP CCTV cameras over the same network.

Please visit Mains Farm Wigwams at http://www.mainsfarmwigwams.com/

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Ashbourne is the 6th Camping and Caravan Club Franchise site we provide access to – and has also taken the option to keep the WiFi Free.  To have wifi installed at your site please contact Candengo on 01953 880443 or email iwantwifi@candengo.com.

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Anyhow, the installation needed to cover 100% of the 400+ pitches and due the slight slope and seafront conditions we opted to install 13 Mesh Access Points, and 2 Backhaul point to point link to provide multiple mesh egress and reduced hop count.  Rather than install pole mounts, we are utilising the existing street lamps with stand off brackets to install the access points and antennas.

The wifi access points are all fed back to our AirSpot system using an AirControll gateway solution which deals with all content filtering, client authentication, monitoring and logging.

Installation is expected to take around 4 days depending on the weather!

We would like to take this opportunity to thank Allens Caravans for the hospitality shown us by all their sites as we carried out the installations – not to mention the excellent preparation of the mounting locations.

We’re heading off to Garreg Goch caravan park next for Coastdale Parks..

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